

Travel Services
Providing a variety of travel services to our customers!
Travel Services Branch
The Travel Services Branch provides a variety of travel services to our customers. The Travel Services Branch is divided into 3 separate sections: 1) e-Travel Services Section; 2) TDY Travel and Permanent Change of Station (PCS) Section; and 3) Travel Voucher Audit Section.
The e-Travel Section provides e-Travel System Administration and interface services. E-Travel administration includes establishing new users, updating existing users, and updating routing of documents in the e-Travel System. The Team also provides e-Travel System training.
The TDY Travel and PCS Section processes travel documents, performs reclassifications of accounting data, de-obligates unneeded obligations, performs CBA Reconciliations/Payments, and an array of other travel functions needed to support customers. The Team also provides cradle to grave assistance in regards to an employee relocation.
The Travel Voucher Audit Section performs audits of travel vouchers based on select criteria.
- ESC E2 Help Desk: 1 (866) 641-3500, option 7
E2 Help Desk Contact Information
The E2 Help Desk will provide assistance with E2 system navigation, booking travel reservations, completing E2 forms and submitting policy questions to ESC Audit team.- Hours 7:00 am CST to 6:00 pm CST
- Phone: 1 (866) 641-3500, Option 7
- Group Email: 9-amc-etravel-helpdesk@faa.gov
TMC and Voucher Fees
- E2 CITravel TMC Fees effective June 4, 2019-June 3, 2023
- E2 CWTSato TMC Fees effective June 4, 2019-June 3, 2023
- E2 El Sol TMC Fees effective June 4, 2019-June 3, 2023
- E2 Voucher Fees effective June 4, 2019-June 3, 2023
Travel Management Center (TMC)
TMC Contact Information by AgencyAgency | Phone Number |
---|---|
STB (CWTSato Travel) | (800) 709-7286 |
CFTC (CWTSato Travel) | (877) 292-9187 |
DOT (CWTSato Travel) | (877) 327-5164 |
DOT VIP (CWTSato Travel) | (866) 740-7071 |
FAA (CWTSato Travel) | (877) 327-5163 |
FAA Alaska (El Sol) | (844) 565-4488 |
IMLS (CWTSato Travel) | (877) 292-9190 |
NEA (CWTSato Travel) | (877) 327-5161 |
OPM (CWTSato Travel) | (866) 789-3629 |
VOLPE (CWTSato Travel) | (866) 864-4509 |
SEC (CI Travel) | (855) 346-6711 |
Travel Info: Policy, Per Diem, Cost Comparisons
- Federal Travel Regulation (FTR)
- FAA Travel Policy (FAATP)
- GSA Per Diem
- Currency Converter
- 2021 General Cost Comparison Worksheet
- 2021 PASS Tech Ops Cost Comparison Employees
Attending Technical Training in Oklahoma City, OK
Other Travel Forms and Instructions
- Repayments
Travelers should not repay funds without a billing packet from ESC Accounts Receivable.
Travelers can request a post audit of their paid voucher by sending an email directly to 9-AMC-ETRAVEL-Admin@faa.gov If the traveler is overpaid, a billing packet will be sent to AR who will send the traveler instructions on how to repay the funds. If the traveler wasn’t overpaid, they will receive an email stating no funds are due.
- Global Reclassification Form
- Reclassification Guidance
- Bulk Reclassification Guidance
- FTR E2 Approver Checklist for Travel Vouchers
- FAA E2 Approver Checklist for Travel Vouchers
- Travel Year-End Instructions
- EFT Waiver Request
ESC AMK-340 Travel POC’s
TDY and PCS Travel
The TDY Travel and PCS Section processes travel documents, performs reclassifications of accounting data, de-obligates unneeded obligations, and an array of other functions needed to support customers. The Team also provides cradle to grave assistance in regards to a relocation, such as relocation counseling, setting up shipment and storage of household goods, and ensuring taxes are properly reported to the applicable payroll office for W-2 reporting.
PCS POC's...E2 FAQ’s, User Guides and Training
E2 FAQ’s, User Guides and Training section contains helpful training documents for E2.
- E2 Travel System
- FAA E2 Travel System
• E2 FAQ's
• E2 Travel System Enhancements
• Travel Services Year-End Procedures
User Guides
• E2 Creating an Authorization User Guide
• E2 Creating a Voucher User Guide
• E2 Creating a Local Travel Claim User Guide
• E2 Approving a Document User Guide
• E2 Updating TMC Profile Information
• Canceling a Document
• E2 Split Pay User Guide
• E2 Fund Certifiers Checklist
• FTR E2 Approver Checklist for Travel Vouchers
• FAA E2 Approver Checklist for Travel Vouchers
• E2 Managing Trip Reservations
• E2 Adding or Updating Travel Charge Card Within Your E2 Profile
• E2 Profiles explained
• E2 Routing Pools and Routing Templates explained
• E2 Reservations Toolkit
• E2 Change Travel Dates on Voucher
Training
• FAA link for training and E2 information
E2 eTravel forms
The e-Travel Section provides services in e-Travel Administration and CBA Reconciliation/Payment services. E-Travel administration includes establishing new users, updating existing users, and updating routing of documents in the e-Travel System. The e-Travel Team corrects interface errors and processes interface files into the accounting system (Delphi). The Team also provides e-Travel System training.
Due to the pandemic and the increase in telework, if you have an E2 New User or need to update your E2 banking information please send an email to 9-AMC-ETRAVEL-Admin@faa.gov for a password protected form. (doesn’t apply to OPM)
• eTravel New Profile Request Form (Fillable PDF Document)
*Form must be signed by both Traveler/User and Approver
• eTravel New Profile Request Form Instructions (PDF Document)
• eTravel Modification Profile Request Form (Fillable PDF Document)
• eTravel Modification Profile Request Form Instructions (PDF Document)
• Financial System/Direct Deposit Form for Travel Payments (PDF Document)
• Routing Pool Approver Modification
• FAA Reorganization Spreadsheet (spreadsheet must be sent to
9-afr-faae2@faa.gov for approval before sending to ESC Travel)
• Routing Template Add or Modify Form
• OPM eTravel New Profile Request Form (Fillable PDF Document)
• OPM eTravel New Profile Request Form Instructions (PDF Document)
• OPM eTravel Modification Profile Request Form (Fillable PDF Document)
• OPM eTravel Modification Profile Request Form Instructions (PDF Document)
• OPM Routing Pool Approver Modification
E2 FAA and Agency Administrative Approvers
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• List of E2 Agency Administrative Approvers
• List of FAA E2 Administrative Approvers (**By clicking this link you will be redirected to MyFAA.)